Refund policy
Refund policy
Splatter Room Refund Policy
We understand that unexpected things can come up, so we've created a fair refund policy for our splatter room experiences.
Full Refunds:
- Cancellation more than [Number] days before your scheduled session: We will provide a full refund for your booking.
- Medical emergency: With documentation from a medical professional, we can offer a full refund.
Partial Refunds:
- Cancellation within 5 days of your scheduled session: We will offer a 75% refund.
- No-show: Unfortunately, we cannot offer refunds for no-shows.
Important Notes:
- Refunds will be processed to the original payment method used for the booking.
- We reserve the right to modify this policy at any time without prior notice. Please check back for updates.
Additional Considerations for Splatter Rooms:
- You may want to add a clause about not offering refunds for dissatisfaction with the messiness of the experience. Splatter rooms are inherently messy, so make sure customers understand this before booking.
- Consider offering a reschedule option for cancellations within a certain timeframe (e.g., 24 hours) instead of a partial refund.
- Clearly state your policy on late arrivals. Will they forfeit their session or be allowed to participate for a shortened time?
By making a reservation at our splatter room, you acknowledge that you have read and agree to this refund policy.
We recommend contacting us directly at [Phone number] or [Email address] if you have any questions about our refund policy.
