Refund policy

Refund policy

Splatter Room Refund Policy

We understand that unexpected things can come up, so we've created a fair refund policy for our splatter room experiences.

Full Refunds:

  • Cancellation more than [Number] days before your scheduled session: We will provide a full refund for your booking.
  • Medical emergency: With documentation from a medical professional, we can offer a full refund.

Partial Refunds:

  • Cancellation within 5 days of your scheduled session: We will offer a 75% refund.
  • No-show: Unfortunately, we cannot offer refunds for no-shows.

Important Notes:

  • Refunds will be processed to the original payment method used for the booking.
  • We reserve the right to modify this policy at any time without prior notice. Please check back for updates.

Additional Considerations for Splatter Rooms:

  • You may want to add a clause about not offering refunds for dissatisfaction with the messiness of the experience. Splatter rooms are inherently messy, so make sure customers understand this before booking.
  • Consider offering a reschedule option for cancellations within a certain timeframe (e.g., 24 hours) instead of a partial refund.
  • Clearly state your policy on late arrivals. Will they forfeit their session or be allowed to participate for a shortened time?

By making a reservation at our splatter room, you acknowledge that you have read and agree to this refund policy.

We recommend contacting us directly at [Phone number] or [Email address] if you have any questions about our refund policy.